Frequently Asked Questions

Everything you need to know about shopping with Nomad Stores.

What is the standard shipping timeframe for orders?

We offer standard shipping which typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.

How can I return an item that doesn't fit?

We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Do you offer a size guide for your apparel?

Yes, every product page features a detailed 'Size & Fit' guide. Since our curated collections come from various designers, we provide specific measurements to ensure you find the perfect fit.

What payment methods do you accept?

Nomad Stores accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible payment installments via Klarna and Afterpay.

How do you ensure the quality and ethics of your products?

We partner with ethically certified factories that prioritize sustainable materials and fair labor practices. Every garment undergoes a rigorous quality control check before being added to our inventory.

Can I track my order once it has been shipped?

Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.